eKYC Platform
Automate onboarding and identity verification processes — reducing manual effort and improving completion rates for digital customer registration.
Solutions
Digital Identity & eKYC
Enable secure digital onboarding and identity trust across customer journeys. TMES Digital Identity solutions help organisations streamline onboarding processes, strengthen compliance readiness and improve digital customer experience through integrated identity platforms.
TMES Digital Identity solutions help organisations transform the way they verify customers — replacing slow, manual identity checks with automated, AI-powered verification that improves speed, accuracy and compliance.
Solution Overview
Secure Identity. Seamless Onboarding.
From document recognition and biometric authentication through to fraud detection and compliance audit trails, TMES delivers integrated digital identity capabilities that build trust at every customer touchpoint.
Business Challenges We Solve
01
Lengthy onboarding processes reducing conversion rates
02
Increasing regulatory and compliance requirements
03
Fraud risks in digital channels
04
Fragmented identity verification systems
01 / 03
Business Benefits
- Faster digital onboarding experience
- Reduced fraud and compliance risks
- Improved digital customer conversion rates
- Enhanced trust in digital services
AIDocument recognition
BiometricFace verification
Real-TimeRisk scoring
CompliantAudit & privacy
Solution Components
What the Platform Delivers
Identity Verification & Biometrics
Use facial recognition and document validation technologies to confirm customer identity accurately and reliably in real time.
Consent & Privacy Management
Ensure compliance with data protection regulations by capturing, managing and auditing customer consent at every step of the onboarding journey.
Fraud Risk Detection
Identify suspicious behaviours, flag anomalies and reduce identity fraud risk through intelligent pattern analysis and risk scoring.
Integration with Core Systems
Connect identity platforms with CRM, core banking, retail systems and cloud environments for seamless, end-to-end onboarding experiences.
Use Cases
Built for Regulated Industries
01Banking & Financial Services Onboarding
Enable fully digital bank account opening with automated ID verification, biometric authentication and regulatory compliance — reducing branch visits and manual processing.
02Insurance Policy Activation
Streamline insurance application and policy onboarding with digital identity verification and automated eligibility assessment workflows.
03Retail Membership Registration
Simplify customer membership registration for retail loyalty programmes with fast, mobile-friendly digital identity verification.
04Government Digital Identity Programmes
Support government-led digital identity initiatives with scalable, secure identity verification infrastructure and compliance-grade data management.
Why TMES
The TMES Advantage
Digital Identity Delivery Experience
Proven experience designing and delivering digital identity and eKYC solutions for financial services and regulated industries across Southeast Asia.
Enterprise System Integration
Strong capability connecting identity platforms with core banking, CRM, retail systems and cloud infrastructure for seamless end-to-end journeys.
Secure & Compliant Architecture
Security-first platform design with compliance frameworks, encryption, consent management and audit capabilities built in from the ground up.
End-to-End Onboarding Capability
Full capability to design, deliver and operate complete digital onboarding journeys — from identity verification through to account activation.
Industry Insights
Identity Is the Front Door to Digital
Why secure, fast onboarding wins customers.
<60sTo Verify IdentityDown from days, with eKYC
70%Drop-Off ReducedFaster onboarding keeps customers
90%Fraud Caught EarlierWith AI risk scoring
100%PDPA-ReadyAudit trail on every step
Trusted by
Brands that run on systems we build and operate
FAQ
Questions, answered
What is eKYC (Electronic Know Your Customer)?
eKYC is the digital process of verifying a customer's identity online — using document recognition, biometric/facial verification and risk scoring — instead of requiring an in-person visit or manual paperwork.
How is eKYC different from manual KYC?
Manual KYC relies on physical document checks and human review, taking anywhere from hours to several days and carrying higher fraud and compliance risk. eKYC automates document capture, biometric matching and risk scoring, verifying identity in under 60 seconds while keeping a full audit trail for compliance.
Is TMES eKYC compliant with Thailand's PDPA?
Yes. The platform captures consent, manages data subject requests and keeps an audit trail on every verification step. TMES eKYC deployments have also achieved 100% HKMA AML compliance for regulated financial-services clients.
Which industries use eKYC most?
Banking and financial services for digital account opening, insurance for policy activation, retail for loyalty and membership sign-up, and government digital identity programmes.
Does TMES eKYC support Thailand's NDID and government ID verification?
Yes. The TMES eKYC platform is designed to integrate with Thailand’s NDID (National Digital ID) network and government identity sources such as DOPA ID-card verification, alongside Thai national ID-card and passport OCR — so banks and regulated businesses can onboard customers to the standard their regulators require.
What identity checks does the TMES eKYC platform perform?
Document capture and OCR of the Thai national ID card and passport, face matching against the ID photo, liveness detection to defeat spoofing, optional NFC / dip-chip reading, and AML and sanctions-list screening with risk scoring — all recorded in a PDPA-compliant audit trail.
Build Trusted Digital Identity Journeys with TMES
Book a digital identity strategy session or request a solution demonstration to explore how TMES can transform your customer onboarding and compliance.