Platforms & Products

Digital Identity & eKYC Platform

Enable secure digital onboarding and identity verification at scale. TMES Digital Identity and eKYC Platform enables organisations to verify customer identity, automate onboarding workflows and ensure regulatory compliance while delivering seamless digital user experiences.

TMES eKYC Platform provides an end-to-end digital identity verification capability including document recognition, biometric validation, risk scoring and onboarding workflow orchestration.

Solution Overview

Secure Identity Verification at Every Touchpoint

Designed for regulated industries including banking, insurance and telco, the platform enables organisations to meet compliance requirements without compromising the speed and quality of the customer onboarding experience.

Mobile app showing secure identity verification
Customer using a secure online banking app on a smartphone
What changesFaster customer onboarding
01 / 03

What gets in the way

01

Manual identity verification processes

02

Slow customer onboarding experience

03

Increasing regulatory compliance requirements

04

Fraud and identity risk exposure

05

Fragmented digital onboarding systems

Platform at a Glance

AIDocument recognition
BiometricFace & liveness check
Real-TimeRisk scoring engine
CompliantAudit trail & records
  • Faster customer onboarding
  • Reduced fraud risk
  • Improved regulatory compliance
  • Better digital customer experience
  • Scalable onboarding platform

Architecture Approach

eKYC Platform Architecture

A six-layer architecture covering identity capture through biometric validation, risk scoring, workflow orchestration, integration and secure data storage.

1Identity Capture Layer
Document ScanPhoto CaptureData Extraction (OCR)
2Biometric Validation Services
Face RecognitionLiveness DetectionDocument Authenticity
3Risk Scoring Engine
Identity Risk ScoreFraud Pattern AnalysisCompliance Check
4Workflow Orchestration
Onboarding FlowApproval RoutingStatus TrackingNotifications
5Integration APIs
Core Banking / CRMData PlatformsCloud Services
6Secure Data Storage
Encrypted RecordsAudit LogsConsent ManagementCompliance Archive

Key Platform Capabilities

What the Platform Delivers

Customer completing face verification on a phone

Digital Identity Verification

Verify national ID, passport and supporting documents with automated document recognition and validation.

Biometric Authentication

Support face recognition and liveness detection to confirm the authenticity of the person during onboarding.

Risk Scoring & Fraud Detection

Analyse behavioural patterns and identity risks to flag suspicious onboarding attempts in real time.

Digital Onboarding Workflow

Automate customer registration and approval processes with structured workflows and configurable decision logic.

Compliance & Audit Trail

Maintain complete identity verification records and audit logs to support regulatory compliance requirements.

Integration with Core Systems

Integrate with banking systems, CRM, data platforms and cloud environments for seamless onboarding experience.

Industry Use Cases

Built for Regulated Industries

Customer using a secure online banking app on a smartphone01

Banking Account Opening

Enable fully digital bank account opening with automated document verification, biometric authentication and regulatory compliance.

Smartphone verifying a face against an ID card during eKYC02

Insurance Policy Onboarding

Streamline insurance application and policy onboarding with identity verification and automated eligibility assessment workflows.

Customer completing face verification on a phone03

Telco SIM Registration

Support regulatory SIM card registration requirements with digital ID verification and biometric confirmation at scale.

Mobile app showing secure identity verification04

Digital Wallet & e-Commerce Verification

Enable secure digital wallet activation and marketplace seller onboarding with automated KYC and risk assessment processes.

Why TMES

The TMES Advantage

Digital Identity Delivery Experience

Proven experience delivering digital identity and eKYC solutions across financial services and regulated industries in Southeast Asia.

Enterprise Integration Capability

Strong integration expertise connecting eKYC platforms with core banking, CRM, data platforms and cloud infrastructure.

Secure & Scalable Architecture

Platform designed with security-first principles and scalable architecture to support high-volume onboarding operations.

End-to-End Onboarding Solutions

Full capability to design and deliver complete digital onboarding journeys from identity verification through to account activation.

Trusted by

Brands that run on systems we build and operate

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krungsrimae fah luangmercedes benzmontblancmusic collectionpaneraipanpuripiagetpiovanqsr of asiaquiksilverraintreerdrich sportrichemontroxyrvcasitron powertcaptune protectvacheron constantinvan cleef arpelswel b

FAQ

Questions, answered

Mobile app showing secure identity verification
What is the TMES eKYC Platform?

TMES eKYC Platform is an end-to-end digital identity verification platform that includes document recognition, biometric validation, risk scoring and onboarding workflow orchestration. It enables organisations to verify customer identity, automate onboarding workflows and meet regulatory compliance requirements.

Which industries is the eKYC platform designed for?

The TMES eKYC Platform is designed for regulated industries including banking, insurance and telco. Use cases include digital bank account opening, insurance policy onboarding, telco SIM registration, digital wallet activation and marketplace seller onboarding.

How does the eKYC platform verify a customer's identity?

The platform verifies national ID, passport and supporting documents with automated document recognition and validation, then uses face recognition and liveness detection to confirm the authenticity of the person during onboarding. A risk scoring engine analyses behavioural patterns and identity risks to flag suspicious onboarding attempts in real time.

Can the eKYC platform integrate with core banking and CRM systems?

Yes. The platform integrates with banking systems, CRM, data platforms and cloud environments through API-based connectivity. TMES has strong integration expertise connecting eKYC platforms with core banking, CRM, data platforms and cloud infrastructure.

How does the TMES eKYC Platform support regulatory compliance and audits?

The platform maintains complete identity verification records and audit logs to support regulatory compliance requirements. Its secure data storage layer covers encrypted records, audit logs, consent management and a compliance archive, and the risk scoring engine includes a compliance check.

Build Trusted Digital Onboarding Journeys with TMES

Request an eKYC platform demonstration or speak with an identity solution specialist to explore how TMES can transform your customer onboarding.