TMES – Technology Message
Platforms & Products

Digital Identity & eKYC Platform

Enable secure digital onboarding and identity verification at scale. TMES Digital Identity and eKYC Platform enables organisations to verify customer identity, automate onboarding workflows and ensure regulatory compliance while delivering seamless digital user experiences.

Solution Overview

Secure Identity Verification at Every Touchpoint

TMES eKYC Platform provides an end-to-end digital identity verification capability including document recognition, biometric validation, risk scoring and onboarding workflow orchestration.

Designed for regulated industries including banking, insurance and telco, the platform enables organisations to meet compliance requirements without compromising the speed and quality of the customer onboarding experience.

Business Challenges We Solve
Manual identity verification processes
Slow customer onboarding experience
Increasing regulatory compliance requirements
Fraud and identity risk exposure
Fragmented digital onboarding systems

Platform at a Glance

AI
Document recognition
Biometric
Face & liveness check
Real-Time
Risk scoring engine
Compliant
Audit trail & records
Business Benefits
Faster customer onboarding
Reduced fraud risk
Improved regulatory compliance
Better digital customer experience
Scalable onboarding platform
How It Works

The eKYC Verification Journey

Five seamless steps from identity capture to verified onboarding — completed in under 3 minutes

eKYC User Journey

How Identity Verification Works

Click any step to explore the process

Photo2

Selfie Capture

Guided selfie capture with real-time quality checks for lighting, angle and distance. Instructions ensure consistent image quality for accurate face matching.

97.1%
Image quality pass rate
94.2%
First-attempt success

Document Data Extraction

ID document tailored OCR solution to locate and extract data filed with high accuracy

ID OCR Performance

ID Number98.4%
Name95.4%
Date of Birth96.7%
Address92%

* Accuracy measured on Thai national ID card dataset. Performance may vary based on document condition, lighting and device quality.

บัตรประจำตัวประชาชน

Thai National ID Card

เลขประจำตัวประชาชน
0 0331 11504 13 0

ชื่อตัวและนามสกุล

นายอดิรัตน์ กวินทร์

Name

Adelard

Last Name

Gavyn

เกิดวันที่

23 ม.ค. 2536

Date of Birth

23 Jan 1993

ที่อยู่ 212/1 ถ.ดลรี้ แขวงอัญนมาสี
เขตมาลียงค์ อารัญย์ 01234567

23 ม.ค. 2536

วันออกบัตร

เจ้าหน้าที่ออกบัตร

23 ม.ค. 2536

วันบัตรหมดอายุ

📡NFC Dipchip
📷Camera OCR
Auto Extract
Architecture Approach

eKYC Platform Architecture

A six-layer architecture covering identity capture through biometric validation, risk scoring, workflow orchestration, integration and secure data storage.

Input & OCR

Identity Capture Layer

Document ScanPhoto CaptureData Extraction (OCR)
Validated by
Face & Liveness

Biometric Validation Services

Face RecognitionLiveness DetectionDocument Authenticity
Scored by
Fraud & Compliance

Risk Scoring Engine

Identity Risk ScoreFraud Pattern AnalysisCompliance Check
Orchestrated by
Onboarding Flow

Workflow Orchestration

Onboarding FlowApproval RoutingStatus TrackingNotifications
Integrated with
API Connectivity

Integration APIs

Core Banking / CRMData PlatformsCloud Services
Stored in
Compliance Archive

Secure Data Storage

Encrypted RecordsAudit LogsConsent ManagementCompliance Archive

Biometric Validation Layer

  • AI face recognition matches selfie against ID card photo with 99.2% accuracy
  • Liveness detection prevents spoofing with photos, videos or masks
  • Document authenticity check validates security features and format integrity
  • Results returned in real time — typically under 3 seconds

Click any layer to explore its capabilities

Key Platform Capabilities

What the Platform Delivers

Digital Identity Verification

Verify national ID, passport and supporting documents with automated document recognition and validation.

Biometric Authentication

Support face recognition and liveness detection to confirm the authenticity of the person during onboarding.

Risk Scoring & Fraud Detection

Analyse behavioural patterns and identity risks to flag suspicious onboarding attempts in real time.

Digital Onboarding Workflow

Automate customer registration and approval processes with structured workflows and configurable decision logic.

Compliance & Audit Trail

Maintain complete identity verification records and audit logs to support regulatory compliance requirements.

Integration with Core Systems

Integrate with banking systems, CRM, data platforms and cloud environments for seamless onboarding experience.

Industry Use Cases

Built for Regulated Industries

Banking Account Opening

Enable fully digital bank account opening with automated document verification, biometric authentication and regulatory compliance.

Insurance Policy Onboarding

Streamline insurance application and policy onboarding with identity verification and automated eligibility assessment workflows.

Telco SIM Registration

Support regulatory SIM card registration requirements with digital ID verification and biometric confirmation at scale.

Digital Wallet & e-Commerce Verification

Enable secure digital wallet activation and marketplace seller onboarding with automated KYC and risk assessment processes.

Why TMES

The TMES Advantage

Digital Identity Delivery Experience
Proven experience delivering digital identity and eKYC solutions across financial services and regulated industries in Southeast Asia.
Enterprise Integration Capability
Strong integration expertise connecting eKYC platforms with core banking, CRM, data platforms and cloud infrastructure.
Secure & Scalable Architecture
Platform designed with security-first principles and scalable architecture to support high-volume onboarding operations.
End-to-End Onboarding Solutions
Full capability to design and deliver complete digital onboarding journeys from identity verification through to account activation.

Build Trusted Digital Onboarding Journeys with TMES

Request an eKYC platform demonstration or speak with an identity solution specialist to explore how TMES can transform your customer onboarding.