1
reasonable costs. Our staff are experienced well trained and service focused.
We implement a buddy-policy to avoid any disruption.
System engineer
> IT service backed by a team of experts.
> Reduce risks from cyberattacks on your company IT system.
> Worry less about IT issues and focus on your core business.
> Included implementation cost for IT equipments such as Backup or Security equipments*
> Available Team support 8×5
> Knowledge sharing among team to update any problem that might occur
> Provide IT action plan to improve performance and/or security
> Sharing Best Practice among companies from SME to Enterprise to optimise both investment and performance.
Tier support
- Install & configure computers
- Network printer setup
- Access Points / WIFI setup
- NAS backups
- Define specifications
- Identify and troubleshoot problems
- Manage email accounts
MS 365 and Google Suite - Monthly reports & IT assets
1
Tier support
IT support
- Install & configure computers
- Network printer setup
- Access Points / WIFI setup
- NAS backups
- Define specifications
- Identify and troubleshoot problems
- Manage email accounts
MS 365 and Google Suite - Monthly reports & IT assets
1
Tier support
IT support
- Install & configure computers
- Network printer setup
- Access Points / WIFI setup
- NAS backups
- Define specifications
- Identify and troubleshoot problems
- Manage email accounts
MS 365 and Google Suite - Monthly reports & IT assets
2
Tier support
System engineer
- Install & configure servers,
virtual machine - Install IT equipment, switches,
storages & UPS
- Setup server services, Active
Directory, File Sharing, DNS
- Setup networks, VPN, VLAN
and port security
- Setup & configure advances
features of Access Points / WIFI - Setup backup solutions,
Symantec & Veeam - Setup & configure firewall
policies and advance features - Manage cloud services,
AWS & Google Cloud
2
Tier support
System engineer
- Install & configure servers,
virtual machine - Install IT equipment, switches,
storages & UPS
- Setup server services, Active
Directory, File Sharing, DNS
- Setup networks, VPN, VLAN
and port security
- Setup & configure advances
features of Access Points / WIFI - Setup backup solutions,
Symantec & Veeam - Setup & configure firewall
policies and advance features - Manage cloud services,
AWS & Google Cloud
2
Tier support
System engineer
- Install & configure servers,
virtual machine - Install IT equipment, switches,
storages & UPS
- Setup server services, Active
Directory, File Sharing, DNS
- Setup & configure advances
features of Access Points / WIFI - Setup backup solutions,
Symantec & Veeam - Setup & configure firewall
policies and advance features - Manage cloud services,
AWS & Google Cloud - Setup networks, VPN, VLAN
and port security
2
Tier support
Application support
- Technical support
to teams within the company
and clients when required - Assist with system
integrations - Find work around solutions
when needed
- Maintain and update
technical documents
and procedures - Identify and resolve
technical issues - Develop summarise reports
of technical issues
2
Tier support
Application support
- Technical support
to teams within the company
and clients when required - Assist with system
integrations - Find work around solutions
when needed
- Maintain and update
technical documents
and procedures - Identify and resolve
technical issues - Develop reports for both
the company and clients
2
Tier support
Application support
- Technical support
to teams within the company
and clients when required - Assist with system
integrations - Find work around solutions
when needed - Identify and resolve
technical issues - Maintain and update
technical documents
and procedures - Develop summarise reports
of technical issues
Solution highlights
of staff
per month
of staff
of staff during
absenting and late
coming No headcount
Solution highlights
